“It has been a joy working with you.
“At a time when so many firms are no longer doing the job right (cuts etc., of course), it's always nice when a firm does. A good team at your place."
“I am writing to express my sincere appreciation for the very helpful and compassionate way in which you supported and represented me during my recent case.
“From when I first met you after being arrested… I have felt you were working in my interests and giving me good advice despite the stupid things I had done to get in to the situation in the first place… indeed I appreciated the humour you often injected in to our meetings as well!
“As you know I have been lucky in having a very supportive wife… and I should like to thank you also for the respect and support you showed to her too.
“For anyone else who finds themselves in a similar situation to myself I would have no hesitation in recommending that they approach you to represent them.”
"Andrew was fantastic in resolving what was a challenging issue for our business. He grasped the issue excellently and resolved it perfectly. Can't thank him enough for his hard work and diligence."
"You were understanding and listened to me with my condition."
"You've done a good job."
"Keep up the good work, keep shining."
"Always recommended Andy Costello to family."
“I think Mr Ross performed his duties very well, keeping it simple, but touching on the necessary points of mitigation without overkill.”
“Always used R&R for over 20 years on the recommendation of an old friend. R&R have always been trustworthy, whenever needed 24/7. Friendly, honest and courteous whatever the circumstances. Eternal gratitude.”
"I searched the internet and took a gamble to use R&R but I can say that I was very impressed with the service provided. Asad Khan was very professional, polite and answered all my questions and queries. I certainly will recommend R&R to my colleagues."
"I would like to extend my gratitude and appreciation for your exemplary performance in addressing my conviction, through call-backs, transparency & correct assessments of outcomes; and-through Kevin's procession - retrieving the most benevolent outcome of conditional discharge… Writing to yourselves roughly one month afterwards allows me to fortify the fact that because of your achievements, I have the means to progress in my health, professional, financial and social matters in a far better position, albeit slowly. There will be no doubt in referring yourselves as recommendations to my colleagues in the North West with regards to criminal Solicitation in the future should the need arise."
“All staff at Russell and Russell Bolton/Atherton were amazing. They corresponded with other professionals at Sunderland. Kevin is fantastic, he liaised well with all parties to get the best outcome. Fantastic support and understanding of the whole situation. Thank you so much.”
“We just wanted to say a big thank you for all of your help and guidance over the last 12+ months with regards to John’s case.
“You were always so thorough and comprehensive and we feel the good outcome for John stems from your hard work and expertise.”
"....it was easy to make initial contact."
"I don't think that you could improve the service you provide any more. Through this difficult time for me, I always felt very supported and in safe hands. I was kept up to date with everything and Steve always gave me the chance to have my say and explain my situation.
“I’m so glad I moved to you after originally being with a solicitors in Ellesmere Port.
“I would be saying all this even if my result was different. You guys really are a God send.
“Thanks Steve for everything, you’ve been beyond amazing and I would recommend you to anyone who’s in trouble.
“Thanks to Howard also, you were a star in the Magistrates.
“If I see you in the pub, the drinks are on me. Obviously, I’ll be on orange juice, ha”
"I would like to thank you and your team for the fantastic job you did whilst representing me recently.
"This was a very difficult and scary time for me and you and the team treated me with respect and empathy.
"You talked through the prospective results of the case and explained the situation and probable outcome in a clear and concise manner.
"Thank you all so much once again. You should be very proud of your company and team."
"Internet initial contact was easy and efficient. Excellent, friendly and professional service, highly recommendable to others."....
"To all at Russell and Russell Chester office,
I am writing to thank you, your team, especially Mr Howard Jones who was the solicitor representing me on my case recently at Mold Magistrates Court for the outstanding work you did for me. Words cannot express my appreciation... You were superbly efficient and professional. Your foresight on all matters of my case was truly remarkable. I owe the success and victory of my case to your knowledge and support which you showed throughout the last few months that you were handling my case.
It goes without saying that I will always refer to your firm, if the need ever arises for legal assistance again, having nothing but praise and recommendation for your company."
"I'd like... to thank Mr Liston, he is very good at his job and makes things very clear and very fair. I'd also like to take the time to thank the solicitor who covered for Mr Liston on the day. Mr Leather is is very polite and immaculate at his job....Once again thanks to all the staff, receptionist, Russell and Russell, yous are all specialist at what you do."
"I write to you too show my gratitude for the excellent service I have received off yourself and your Barrister.
"Firstly Ian, I would like too thank you for your strong professional attitude from day one you assisted and re-assured me in what was a very difficult and new environment for me, throughout the case you provided clear and concise helpful information that gave myself a much better understanding in difficult circumstances, I came to our meetings with many questions and it was not just that you answered these it was the way in which you did so without hesitation that gave me a lasting impression of what a professional you truly are, it was your preparation that gave me confidence when I needed it the most so a sincere thank you.
"For your Barrister again an unbelievable professional with a distinct eye for detail I have not previously come across, with such a warm personality in harsh circumstances a man I could trust always had my best interests at the forefront, over a period that was the most difficult time of my life your Barrister's astuteness gave me comfort, when I witnessed your Barrister's defence statement the content and delivery was of real power and almost cinematic, a very understanding and relatable gentleman all the best wishes.
"Again a sincere thank you to you both you made an excellent team and gave me the confidence needed."
"Dear Mr Whittaker, thank you very much for representing and defending my case. Thank you for the legal aid, your valuable advice and support and kind attitude. I am very grateful to you forever! Your profession is very noble, I admire this very much. Thank you from my heart, wishing you every success."
"I would like to thank you all at Russell's and a big thank you to Nick Ross who was nothing but excellent on my representation. A great company with great people and I will never forget how helpful you all were.
"Please pass on to Mr Ross again for my gratitude and I will pass on a highly recommended company to people in need of it comes to that."