"I would like to thank you for the very professional way you dealt with my claim, everything was explained to me clearly, I would not hesitate use your services again if required and would you to family and friends."

Mr W

"Thank you Saira for all your work throughout all the procedures of my claim!"

Mr F

"Saira and Diane were helpful and quickly responded to all my questions and concerns. Russell & Russell provided excellent service and settled my claim efficiently. Thank you once again for doing a great job.”

Mrs S

“Would happily recommend. Thank you for your professionalism and patience throughout the case!”

Mr F

“Saira Ali handled my case very well. This lady is an asset to your team!”

Miss I

"Very happy with overall help."

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Mr W

"Thank you for all your help and support."

Mrs G

"We as a family would like to thank you on behalf of our mum. We are very satisfied with your service and would recommend you to friends. Thank you again."

Mrs M

"I would not hesitate to recommend Russell & Russell for their services. Many thanks to Saira once again."

Mr M

"Ms Ali dealt with this claim sensitively, efficiently and professionally. I cannot fault her and am extremely grateful for all the help and patience which she gave to me. 

"Thank you so much for all you have done and the manner in which you conducted yourself."

Mrs M

"I was quite concerned at first as I'd never had to deal with solicitors before about claiming compensation. Saira, especially, has made this whole process quite painless and easy to deal with. Always super polite and helpful on the phone, very professional. I'd like to thank Saira personally for all her help and the other staff too. Hopefully, I won't need you again, but if I did I wouldn't hesitate to use Russell & Russell again and also to recommend them."

Mrs R

"Saira was very polite and very efficient. She dealt with all my problems, concerns perfectly."

Mr P

"Saira has been a great help and kept me well informed throughout the whole case."

Mr S

"Always there to answer any queries and questions. Very pleasant."

Mrs C

"Saira is fantastic, very sensitive and always kept me up to speed. Highly recommend her!"


"Saira was ever so helpful when asked questions or advice - got back to me very quickly, also through email or phone! Thanks very much again."

Mr D

"Saira has dealt with my personal injury very well. I am very grateful for all the help she has given."

Miss K


Mrs B

"I'm very happy with the outcome. Thank you very much for all of your help throughout this claim. Saira has been very helpful and always kept me updated throughout the process, thank you."

Mr B

"Very professional service. Friendly and informed all the way."

Mrs P

"Thanks (Saira) for the hard work, much appreciated. Thank you."

Mr C

"My case was dealt with very efficiently. I was kept up to date with reference to the claim. Very pleased with the outcome. Many thanks to Saira Ali."

Mr T

"I would, and have, recommend your company in the future to other people and work colleagues."

Mr S

"Thank you very much for everything. I felt very comfortable talking to you and thank you very much for your time. 100/100, excellent."

Mrs E

"Helpful staff. Saira was brilliant."

Mrs G

"I felt I was in good hands which reduced the stress on the whole incident. I am grateful for that." #

Mrs H

“I am very pleased with the service provided by Russell & Russell and I am extremely grateful to Mrs Penman and Fiona for all their hard work.

“I would highly recommend Russell & Russell to anyone requiring the services of a solicitor.”

Ms C

“Just to let the company know, that the service provided by your company, Russell and Russell, from Rebecca H is excellent. Constantly informed me in relation to my case and ‘we’ started the process. Thanks for everything. Look forward to dealing with you in future and will highly recommend. Thank you once again.”

Mr S

“I didn’t think I even had a case until I spoke to your representative, Daniel. And you then told me I had, you handled my case with great professionalism, for which I thank you.”

Mr C

"Many thanks to the team, especially Fiona who I feel went above the required mark. Very helpful." 

Mr S

"Saira was a fantastic solicitor, very efficient and kept me updated at all times. She was a very nice person. Would definitely recommend to anyone, I would use her again. I can't thank Saira enough."

Miss F

"We have been very happy with your support. Thanks a lot to Russell & Russell Solicitors. Thanks to Saira Ali."

Mrs N

"Just to say thank you so much for all your help and expertise in my claim for compensation. Kinds regards to all your team."

Mr H

"Saira is a very good person and was very helpful in every step of the process she went through. I am very thankful for everything she has done for me. Also very easy to talk to."

Miss G

"Very professional, case dealt with compassion. Friendly service. Also updates given frequently,"

Mrs M

"Thank you so much Saira, you are a beautiful kind person and very helpful."

Miss F

“Great customer service. Always patient with clients even when the client is slow to respond, which on many occasions that was me. I would highly recommend Russell & Russell Solicitors.”

Mr P

"Excellent service, always kept informed on progress! Couldn't thank the team at Russell & Russell enough for everything. Thank you and would defo recommend to friends and family."

Mr E

“Patient and caring throughout, I’d like to thank Claire Mackenzie for all her support.”

Mr T

“Owing to the original onset of my claim R&R have been the most professional as one would expect in their field of personal claims.

“My accident was an horrendous experience and although I did not seek their assistance until some two years later, the level of detail of the accidents and the subsequent hospital reports made this an easy journey for me without intimidation all.

“Thank you so much for your achievements and considerations.”

Mrs H

"I would just like to say a massive thank you to all the team for helping me through these couple of years with my claim, if it wasn't for you guys I wouldn't be in the position that I am. Words cannot express what you have done for my family, especially Jane Penman. I will be passing your service on to other people as a highly recommended solicitors. Once again, thank you very much."

Mr B

"Thank you Saira for all the work you have done for me. I know we have never met, but it has always been a pleasure speaking to you on the telephone. Simply, thank you."

Mrs M

"Kept informed at all times and always ready to answer any concerns or questions. Overall, an excellent service."

Mr B

"I would just like to add that although both my claims came to nothing in the end, the manner in which you dealt with my claims and the thoroughness of detail was excellent and I thank you for that.

"You have dealt with me in a friendly and professional manner that has left me at ease that you were doing the best for me and he best possible outcome.I would have no hesitation in using your services again and would recommend you to any of my acquaintances. Many thanks."

Mr H

"I would like to say thank you very much for all your time and I am so glad that I chose your company, very helpful."

Mrs R

"I would like to thank Saira and Nicola for all their hard work. They are both very professional and very approachable. I would recommend them to anyone. Very pleased with the service."

Mrs G

"Just to thank you so much for 1st class communication and I do appreciate your cooperation and help. Would recommend you to my friends."

Mrs A.

"Saira Ali was always competent and efficient in dealing with my claim. She was also very polite and professional in any dealings of the claim over the phone."

Mrs Y

"Saira Ali handled my case with great care and consideration. Great courtesy was shown throughout and I would have no problem in recommending her to anybody who needed assistance, as I had."

Mrs A

"I am very pleased with the outcome of my claim and the help of my lawyer Saira Ali. I was constantly kept up to speed on how my claim was progressing and clearly informed of any changes. I would most definitely recommend Russell and Russell to anyone who needed a good lawyer."

Miss M

"Couldn't have wished for a better outcome, very satisfied with all Mr. Smethurst's team. I would like to give a big thank you to Julie who I dealt with the most. I would definitely recommend Russell and Russell to anyone."

Mr W

"Firstly, can I say a massive thank you to all the staff that had sent me any correspondence with regards to my case, every step was laid as we progressed in the case, an outstanding team that worked tirelessly on my behalf I would recommend this team at Russell and Russell."

Mr L