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Testimonials – Wills & Probate

Mrs G – Wills & Probate

"We can't thank you enough for making it easy, friendly and extremely helpful in everything."

Read about Judith Bromley

Miss A – Wills & Probate

"Katie was amazing. Very Professional and compassionate."

Mrs K – Wills & Probate

“Thank you to all staff for handling my situation in a kind, polite and respective manner.”

Read about Emma Wood

Mr W-C – Wills & Probate

“We didn’t feel under pressure to make any decisions I haste. Emma was patient with us and explained everything in as much detail as we requested. Thank you (Emma) Russell & Russell for your support.”

Read about Emma Wood

Mr S – Wills & Probate

“Very impressed by the friendliness of staff, the advice given and the professionalism displayed in catering for our needs."

Mr L – Wills & Probate

"I cannot praise Charlotte enough. My case wasn't straight forward and she wouldn't let go. Thank you Charlotte."

Mrs C – Wills & Probate

“Victoria was particularly sensitive and patient during our meetings - I was emotional due to the recent passing of my husband. She made the process possible.”

Read about Victoria Marsh

Mr S – Wills & Probate

"Charlotte made us feel at ease regarding a delicate topic. Very friendly and professional, and answered all our questions. Would definitely use you again."

Mr & Mrs B – Wills & Probate

“Many thanks to Jennifer for explaining everything so clearly, and for making the whole process far easier than we thought it would be. Very personal, caring service, thank you!”

Read about Jennifer Massey

Mrs O – Wills & Probate

“I found Judith a lovely lady who listened to my needs and gave advice which I understood... Russell & Russell have a first class reputation.”

Read about Judith Bromley

Mr & Mrs T – Wills & Probate

“Emma has dealt with the family previously. She attended to my mum and dad prior to... and myself. She has not changed, always professional, meeting the needs of the family. This I find is rare quality that one person has knowledge, understanding and compassion of a family and it certainly helps to have that relationship whilst maintaining clarity and meetings expectations whilst guiding and explaining the steps along the way.”

Read about Emma Wood

Mrs A – Wills & Probate

“Gail Taylor has taken the worry off my mind. .. The actions and service was prompt and satisfying.”

Read about Gail Taylor

Ms B – Wills & Probate

“Just wanted to thank you for your help and advice over the years when mum was alive. You and your staff were very kind and gentle when explaining changes to her will which we did numerous times…”

Read about Emma Wood

Ms S – Wills & Probate

"... thankyou so much for all of your help in resolving the probate application for my late father and for the time and kindness spent to support my mum through the process."

Read about Emma Wood

Ms S – Wills & Probate

"Much appreciated LGBT and family friendly service. Respectful throughout."

Read about Jacki Abbott

Mr L – Wills & Probate

"I found the service given in all respects first class from all members of staff."

Read about Gail Taylor

Mr & Mrs B – Wills & Probate

"Again I would like to say how happy we were with Emma Wood. Emma is very professional, but has empathy and understanding and explains everything in detail.... What we experienced from Emma, I can't think of anything to improve the service she gave us.... Superb service. Brilliant solicitor."

Read about Emma Wood

Mr T – Wills & Probate

“In my many dealings with the law and with lawyers (my son is one!), I have rarely met one as efficient and pleasant as Emma Wood, Thank you.”

Read about Emma Wood

Mr I – Wills & Probate

"Russell and Russell are extremely professional and competent! The helpful the helpful and very friendly service (especially Miss E. Wood) is greatly appreciated."

Read about Emma Wood

Mrs M – Wills & Probate

"Jennifer, as always, was bright, efficient, warm and friendly. The absolute perfect balance between a friend seldom seen and total professionalism. Outstanding."

Read about Jennifer Massey

Mrs B – Wills & Probate

“Making our wills was something my husband and myself had felt quite anxious about and had ‘put off’ for a long time but we were given full explanations and reassuring advice. Very happy with your service and would certainly recommend.”

Mrs H – Wills & Probate

“I was so glad I saw your advert in the local newspaper. The minute I walked into your Atherton office the receptionist who looked after myself and my niece was lovely. Emma Sheehan was a joy to meet and she put no pressure on me at all. She literally held my hand through a very difficult time of my life.”

Mrs P – Wills & Probate

“Professional, understanding, not rushed. Emma Wood is an asset to the company, it’s as if we were dealing with an old friend, old in the kindest way!”

Read about Emma Wood

Mr D – Wills & Probate

“I/we have been working with Emma and her colleagues for around 5 years regarding various legal issues involving my mother… On each of these occasions Emma found time to meet with me and discuss my options in a clear and precise manner, she and her team have been very helpful and timely with each legal issue, I am hoping not to require legal services again, but if I should, I would be very happy to work with Emma and her team again.”

Read about Emma Wood

Mr H – Wills & Probate

“Marie Nield was extremely professional and very friendly. Many thanks to Marie.”

Read about Marie Nield

Mr & Mrs C – Wills & Probate

“Friendly, excellent service. Nothing was too much trouble, very friendly staff. Would definitely recommend to my family and friends.”

Read about Marie Nield

Mrs G – Wills & Probate

"Very professional, polite yet friendly...Victoria was exceptional… we were all clear on what was happening.”

Read about Victoria Marsh

Mr B – Wills & Probate

“Emma was excellent, she took her time to explain everything to my partner… and I for us to understand the will and power of attorney.”

Read about Emma Wood

Mr H – Wills & Probate

“We were very happy with the service that we received from Anne. She was friendly, professional and informative at all stages of doing our will. I would happily recommend her to friends and family.”

Mrs S – Wills & Probate

"Extremely satisfied with everything. Many thanks."

Read about Marie Nield

Mr M – Wills & Probate

"Everything was explained in a way that was easy to understand and all questions answered satisfactorily... Expert advice given in a warm friendly manner."

Read about Judith Bromley

Mrs B – Wills & Probate

“A personal thank you to Emma for her advice and assistance.”

Read about Emma Wood

Mr A – Wills & Probate

“From start to finish we were well pleased. All your staff are very friendly and efficient.”

Read about Emma Wood

Mr G – Wills & Probate

"Your service first time around with Judith Bromely: excellent. And now second time around with Emma Sheehan: excellent."

Read about Judith Bromley

Mr & Mrs A – Wills & Probate

“From here on Russell and Russell will continue to be our solicitor. I’ve used your practice for buying a house in 2004, selling a house in 2017 and now our wills and land registry task – all have been excellently delivered. Anne was extremely approachable but professional at the same time – would totally recommend her and Russell and Russell. Thank you for an excellent service.”

Mr J. – Wills & Probate

“The service I received from Anne was warm, friendly, efficient and very professional – a pleasure to do business with. Thank you so much.”

Mrs P-M – Wills & Probate

“Brilliant service.”

Mrs B. – Wills & Probate

“I was pleased with the prompt and efficient service Anne gave – also some sound advice. Thank you Anne.” 

Mrs J – Wills & Probate

"Excellent service and advice."

Read about Emma Wood

Mr H – Wills & Probate

“Very pleasant and informative meetings with Judith, making our decisions easier to make. Overall really happy with everything.”

Read about Judith Bromley

Mr O'D – Wills & Probate

"Anne made us feel relaxed and comfortable in the way she advised and dealt with the making of our wills. We would certainly recommend Russell & Russell to anyone.”

Mr & Mrs D – Wills & Probate

“Excellent service from Jennifer Massey. Very personable and friendly. A pleasure to deal with. Thank you.”

Read about Jennifer Massey

Mr B – Wills & Probate

“Anne has been clear and supportive in addressing our wills and Lasting Powers of Attorney. She has been professional and also friendly and approachable. We felt she took time to get to know us and what we needed from legal advice.”

Mrs I – Wills & Probate

“We felt that the service was excellent and could trust Emma Wood’s advice completely.”

Read about Emma Wood

Mrs J – Wills & Probate

“Emma, thank you again for all your help over quite a long period of my Aunt’s need.”

Read about Emma Wood

Mrs K – Wills & Probate

“My overall impression of Russell & Russell and their staff was one of professionalism and politeness, along with a friendly attitude. I would definitely recommend to family and friends.”

Read about Judith Bromley

Mr M – Wills & Probate

“We were very pleased with the service Gail Taylor provided, she went out of her way to speed up the paperwork as we were going on holiday.”

Read about Gail Taylor

Miss F – Wills & Probate

“Thanks for putting my mind at rest Gail. Also, thanks for listening to me during what has been a really upsetting time for me and my family after losing our dad. Your advice has helped me get on with my life again.”

Read about Gail Taylor

Mr J – Wills & Probate

“Thank you for dealing with my late aunt’s estate and the help previous to her time in the care home at Blackrod. Please thank Emma Wood in particular as my journeys from Shropshire were always met with help and constructive advice.”

Read about Emma Wood

Mrs L – Wills & Probate

"Miss Marsh was very helpful and frinedly."

Read about Victoria Marsh

Mr M – Wills & Probate

"Plain, simple guidance (in kitchen sink language)."

Read about Victoria Marsh

Mrs H – Wills & Probate

“We felt that the service was excellent and could trust Emma Wood’s advice completely.”

Read about Emma Wood

Mr S – Wills & Probate

“Thank you for making a complicated situation so effortless. We feel confident that we are now covered legally for when the worst happens. You made the entire experience (almost!) enjoyable and certainly made it easy for us to understand, which is no mean feat. We are very grateful.”

Read about Judith Bromley

Mr T – Wills & Probate

“Very helpful and made all paperwork easy to understand. Thank you for sorting out both wills and LPAs for us.”

Read about Emma Wood

Mr & Mrs L – Wills & Probate

“We felt comfortably at ease discussing our requirements. Everything was explained simply.”

Mr & Mrs K – Wills & Probate

“Anne was very approachable and helpful and friendly…An excellent service...”

Mrs B – Wills & Probate

“Very satisfied with Richard Querelle and Rachel Kelly for their expertise and care in looking after me, both in selling and buying a new property and subsequently remaking my will.”

Mrs B – Wills & Probate

“All the advice was given in a clear, understandable and caring way. The fact that Emma Wood came to the house to advise and complete the forms was very helpful.”

Read about Emma Wood

Mrs S – Wills & Probate

“Thank you for your kind and business like attention and I wish you well in the future.”

Read about Emma Wood

Miss W – Wills & Probate

“We were helped and advised with all our issues. Could not fault on Emma’s expertise and advice. Nothing was too much trouble. Thank you.”

Read about Emma Wood

Mrs & Mrs W – Wills & Probate

"Judith is always professional, approachable, realistic and extremely helpful with the advice that she gives."

Read about Judith Bromley

Mr M – Wills & Probate

“Gail Taylor was polite, courteous, professional and listened to our concerns.”

Read about Gail Taylor

Mr & Mrs H – Wills & Probate

"We cannot praise Gail highly enough. She is professional, understanding of or needs and has a very caring attitude. My husband and I felt comfortable and relaxed with Gail whilst discussing a sensitive matter. She is a lovely person that shows thought at all times."

Read about Gail Taylor

Mrs G – Wills & Probate

“A very professional service with everything explained fully. Many thanks.”

Read about Emma Wood

Mr S – Wills & Probate

“I found from day one what a pleasure it was to meet you adviser (Emma Wood). She was totally professional in everything that was asked and her advice was second to none. Everything was handled with ease. Both she and her office staff are an absolute credit to your firm.” 

Read about Emma Wood

Mrs D – Wills & Probate

"Please forward my sincere appreciation to everyone who assisted in this. You all made a very difficult time much easier to cope with and I truly thank you for all that.”

Read about Emma Wood

Mrs W – Wills & Probate

“Everything was clearly stated and dealt with in a most professional manner…. At the time of making my will, I had just had a full hip replacement and was extremely grateful to Miss Wood for her home visits and the professional kindness with which she dealt with me.”

Read about Emma Wood

Mr & Mrs S – Wills & Probate

"We must say what a pleasure it has been to know you. Its like we have known you for years, your staff are also a credit to you."

Read about Emma Wood

Mrs & Mrs D – Wills & Probate

"Thank you for your kindness and efficiency over the last 10 months. It was a relief to hand everything over to you and to know that you would deal with it in a professional manner.

All the best and thanks again."

Mr & Mrs R – Wills & Probate

“I have used Russell and Russell on several occasions for conveyancing inside and outside the areas. Due to the quality of service provided I returned to use the will writing service. I was not disappointed, providing excellent quality of service and product."

Mrs C – Wills & Probate

"In my case, being housebound at the moment, the service received was perfect... All I, and indeed my father, can say is thank you."

Read about Victoria Marsh

Mrs M – Wills & Probate

"From contacting reception to our actual appointment the process was efficient and professional. The advice given was thorough, informative and covered every aspect of our requirement.”

Read about Emma Wood

Mr A – Wills & Probate

"Everything we have requested has been carried out with the greatest of efficiency. The fees arewhat was quoted from the start and a lot of hard work has been done for us. Everything has run perfectly for us. We always recommend you and some of our extended family took our advice. A big thank you to the whole team at Russell and Russell."

Read about Louise Rance

Mr & Mrs S – Wills & Probate

"Rachel Kelly was very pleasant. She responded to our questions with easily understandable answers. She added much additional information which we found valuable.

"All discussions were very down to earth and we have received a very efficient service from a solicitor with a very pleasant approach."

Mrs M – Wills & Probate

"Well worth the price to have peace of mind that the will is legal and exactly what you want."

Read about Marie Nield

Mrs C – Wills & Probate

"Very welcome reception from all staff and welcome advice."

Read about Marie Nield

Mrs W – Wills & Probate

"Making a will is a daunting subject for anyone. Russell and Russell were so helpful, which made it less stressful for me and my family. Thank you very much."

Read about Marie Nield

Mr W – Wills & Probate

"Good offer in support of Bolton Hospice. Professional service."

Read about Marie Nield

Mrs C – Wills & Probate

"Everyone I spoke with was efficient, business like, but friendly."

Read about Marie Nield

Mrs K – Wills & Probate

"Very professional and helpful service.The level of service Jennifer Massey provided to me and my family was very supportive and sympathetic which made me feel at ease. Thank you for everything."

Read about Jennifer Massey

Ms P – Wills & Probate

“After my initial conversation with Anne, which was so informative and reassuring, I found all subsequent dealings with her an absolute pleasure and, as it was an extremely difficult and distressing time for me personally, her kind, warm, patient and reassuring manner helped make the very emotional will making process so much less daunting and difficult. I would not hesitate to recommend her to anyone considering making a will…. in the absolute confidence that they would receive a first class service.”

Mrs R – Wills & Probate

"Very happy with the service and Rachel Kelly was very supportive and helpful during the process. Very professional and courteous. Made a difficult process easier. I would like to thank Rachel for her kindness and understanding at what was a difficult time for me. She made the whole process so much easier."

Mr W – Wills & Probate

"Rachel explained everything to mum and I in a way we could understand... I would recommend your firm (Rachel) to all my friends and family. Couldn't ask for better service."

Mr & Mrs T – Wills & Probate

"Gail was very pleasant and so it easy to talk to her about our wills. She explained everything in great detail and so we were very satisfied with the service."

Read about Gail Taylor

Mr & Mrs C – Wills & Probate

"Your services were excellent, your staff were extremely friendly, helpful and efficient. Our grateful thanks."

Mr B – Wills & Probate

"We wish to thank Rachel Kelly for all her help and advice. She was very thorough and covered all aspects regarding our wills. We valued her expertise. Thank you again for everything Rachel."

Mrs M – Wills & Probate

"Thank you. The calm loveliness helped me through what was, and still is, a horrible time."

Read about Jennifer Massey

Mr C. – Wills & Probate

"I can not find any cause for criticism at any stage of my dealings with Russell and Russell. The staff are all to be congratulated on their extremely professional approach to their actions and advice. Thank you all. Miss Kelly was most helpful at all times."

Mr R – Wills & Probate

"I would have no hesitation to recommend Russell and Russell Solicitors because they give a very professional service in a very professional way. All the information that I needed was outlined at the beginning of our initial meeting and any assistance was given at any time. Statistically Russell and Russell is one of the best and quite competitive in my opinion. Thank you."

Mrs B – Wills & Probate

"On behalf of my brothers, David and Andrew, I just wanted to thank you very much much for your excellent work with regards to dad's probate. To be honest, I expected nothing less as you have always been so professional, and we have always had great trust in you. Your care and attention at such a different time is much appreciated. Thanks you so much."

Read about Jennifer Massey

Mrs W. – Wills & Probate

"Great service and some really good advice given by Katie re: the severance of tenancy which I had not thought as an option.Thanks."

Mr & Mrs G – Wills & Probate

"Writing a will with this company was a seamless process and we think this is important as it is/can be a stressful thing to do.

"Katie was patient, listened to our requests for our will and explained in detail what the process would be. She made talking through the will easy and we did not feel rushed as we discussed our will. She was very sensitive about talking through the issues relating to death and dying and very professional. Thank you Katie."

Mr & Mrs G – Wills & Probate

"Writing a will with this company was a seamless process and we think this is important as it can be a stressful thing to do. 

"Katie was patient, listened to our requests for our will and explained in detail what the process would be. She made talking through the will easy and we did not feel rushed as we discussed our will. She was very sensitive about talking through the issues relating to death and dying and very professional. Thank you Katie."

Mrs H – Wills & Probate

"... thank you to you, and to all your colleagues in the conveyancing department as well, for being so nice and helpful when helping us sort out our mother's final affairs. Everything is now done and has gone so very smoothly. It was very nice to able to meet you just under twelve months ago. Once the house sale was under way, there was no need to return to Bolton, and I therefore was unable meet your colleagues in the conveyancing department. It is always nice to remember a smiling face, though and I think it is fair to say that my memory of the company as a whole will be of meeting and talking with you. Thank you."

Mr D – Wills & Probate

"I would like to commend Marie on the caring and compassionate service that my day and myself received during a very challenging time in our lives. She helped make things more manageable and her kindness will always be remembered. A credit to her professionalism."

Mrs L – Wills & Probate

"Emma - I can't thank you and your team enough for the support and work you have done on my mum's estate. After the experience with my father's its been a relief to find someone we can trust."

Read about Emma Wood

Mrs W – Wills & Probate

"Emma, it was very nice to meet you again, I'm very impressed by not only your professionalism but also sensitivity to the issues with this matter."

Anon – Wills & Probate

"We are happy to use Anne Forrester for all our work. She is professional in her approach and explains things so we can understand. Overall very pleased with Russell & Russell acting as our solicitors."

Dr M – Wills & Probate

"Marie has been very professional and efficient in dealing with our issue of will making. She explained everything to us and made sure we took the right decision and choices. Her approach has been excellent."

Read about Marie Nield

JC – Wills & Probate

"Judith's personal communication was excellent. Thank you."

Read about Judith Bromley

Mr & Mrs C – Wills & Probate

"Jennifer was very friendly. She explained everything thoroughly and made us feel at ease! We would certainly recommend your services to friends and family and would not hesitate in using your practice in the future for any legal matters!"

Read about Jennifer Massey